EZINE:
In this week's Computer Weekly, we find out how NatWest Bank is using generative AI to enhance its customer experience. Our latest buyer's guide examines the emerging regulatory compliance environment affecting IT leaders. And we learn how Toyota is turning to automation to improve its helpdesk support service for employees. Read the issue now.
EZINE:
As we celebrate MicroScope's 40 anniversary, we look back (and forward) to assess how the channel keeps changing, with experts weighing in with their opinions
RESEARCH CONTENT:
Ludo Houdenaert distils a lifetime of experience on managing performance in the IT department into this collection of interactive presentations, written especially for Computer Weekly.
EZINE:
In this issue, we ask experts how they're approaching digital transformation to meet customers demand, and we look at whether the actions of the user should reflect on the accountability of the cloud provider
EZINE:
In this week's Computer Weekly, we talk to the IT and digital chief at the Ministry of Justice about digital transformation across the criminal justice system. European cities are trying to attract British IT talent as a result of Brexit – what does it mean for UK IT? And we take an in-depth look at the fintech sector. Read the issue now.
EZINE:
Klarna has not only grown into a well-known Swedish fintech brand, but former staff have gone on to create some of the Nordic region's new startup ventures. Find out more about the so-called 'Klarna academy'. Also read in this issue why growing tech companies in Stockholm say the city's startup environment needs to diversify more.
ESSENTIAL GUIDE:
This guide offers a comprehensive survey of the hybrid flash storage market. We give the lowdown on hybrid flash products from the big six storage vendors and the startups and specialists. Plus, we take a look at what's best for virtual desktops: All-flash or hybrid?
EZINE:
MicroScope asks experts to share their opinions on what lies ahead for the channel in the security market, along with their predicitions for what upcoming threats to expect. Also read about how the managed service community helped to keep SMEs afloat during Covid-19, and how to arm the business with the best IAM tools for remote working
EGUIDE:
In this case study, learn how Bharti Airtel built a new telco network cloud, providing the foundation for its next-generation core network, analytical tools, and new consumer and enterprise services.
PRESENTATION TRANSCRIPT:
This presentation transcript, taken directly from the webcast of the same name, talks about consolidating service platforms to reduce costs. It starts off by asking the obvious question: What is a service platform and why do I care?
